(A) Vertical Integration
(B) Horizontal Integration
(C) beta Market
(D) Meta Market
(A) Vertical Integration
(B) Horizontal Integration
(C) beta Market
(D) Meta Market
(A) Which countries to enter
(B) How to adapt their product and service features to each country
(C) How to price their products in different countries
(D) All of the above
(A) Customer value
(B) Customer delight
(C) total service solution
(D) intangible benefit(s)
(A) Cross-functional team orientation
(B) Collaboration model
(C) Customer orientation
(D) Management-driven organization
(A) Total market orientation
(B) External focus
(C) Customer focus
(D) Competitive, customer focus
(A) Organized resistance, slow learning, and fast forgetting
(B) Management, customer reaction, competitive response
(C) Decreased profits, increased R&D, additional distribution
(D) Forecasted demand, increased sales expense, increased inventory costs
(A) Reactive market orientation
(B) Proactive marketing orientation
(C) Total market orientation
(D) Impulsive market orientation
(A) Production Concept
(B) Selling Concept
(C) Marketing Concept
(D) Buying Concept
(A) Product
(B) Marketing
(C) Production
(D) Selling
(A) Better prices
(B) Well-established brand names
(C) One-on-one communications
(D) direct selling capability