(A) Personal characteristics

(B) Physical characteristics

(C) Psychological characteristics

(D) All of the above

(A) It focuses on obtaining as well as maintaining a satisfied workforce.

(B) It results in maximum output with the increased customer satisfaction.

(C) It promotes group satisfaction with individual development.

(D)  Optimum utilization of manpower by motivation and improving efficiency.

(A) Policy

(B) HR

(C) Plan

(D) All of the above

(A) David C. McClelland

(B) Roethlisberger and Dickinson

(C) Peter Drucker and Douglas McGregor

(D) Elton Mayo

(A) Productivity

(B) Recruitment

(C) Planning

(D) All of the above

(A) People handling

(B) Clarifying

(C) Both (a) and (b)

(D) None of the above

(A) Operative functions

(B) Technical functions

(C) Managerial functions

(D) Behavioral functions

(A) For undergoing an effective employee development program

(B) To represent a base for recruitment

(C) To represent a base for selection policy

(D) All of the above

(A) Control systems

(B) Appointment

(C) Rewards

(D) a & c

(A) Stress

(B) Dissatisfaction

(C) Uncertainty

(D) None of the above